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Building a Digital Life Consumers Can Trust in the Age of AI
Recorded live at the Doconomy Stage of Impact Studio Session hosted at the Chrysler Building, during Climate Week NYC. As AI agents gain greater autonomy over decisions in our daily lives- from retail purchases to financial choices - how do we build a digital future worthy of consumer trust?
AI is playing a growing role in how we shop, work, learn and manage our finances. Agentic AI in particular is reshaping how decisions are made and who holds power in the digital economy. In this fireside chat, Anita Hawser sits down with Nandini Harihareswara, Director of Digital Programmes at Consumers International, to explore why the consumer voice must be at the heart of AI governance as these systems become more autonomous and influential.
From reimagining privacy to ensuring accountability when things go wrong, the discussion will draw on consumer evidence to examine what it will take to build a digital future that is worthy of consumers’ trust.
Featuring:
Anita Hawser, Europe Editor, The Banker at Financial Times
Nandini Harihareswara, Director of Digital Programmes at Consumers International
Watch the full recording below.
Watch: Building a Digital Life Consumers Can Trust in the Age of AI Event: Doconomy Stage of Impact Studio Sessions | Climate Week NYC 2026 Location: Chrysler Building, New York City